Awards Categories
Corporate Multifunctional Copier/Printer/Scanner
A single multifunction peripheral designed for business use and services several functions, mainly photocopying, printing and scanning.

Datacenter Cooling Systems
A system designed for reducing the temperature of data center environments through the use of fans, air conditioning, water or a combination of these cooling technologies.

Datacenter Power Systems
A system that is designed to provide power to data centers. They are larger in form factor that desktop versions of uninterruptible power system (UPS), and often feature extensive fault tolerance and resilience capabilities.

Servers
A computer that services to 50 or more concurrent users and runs at least one Server OS. This category also includes rack mounted or blade servers that share key physical components, such as power and hard disks.

Antivirus/Antispam
Software that searches IT systems for viruses and/or spam and removes/blocks/quarantines them when they are found. This category includes standalone devices featuring this software as well as client and server versions.

Content Filtering/Anti-Spyware
Software that searches incoming/outgoing content for harmful/unintended content, while preventing other software programs gathering, appending, changing or deleting content without permission. This category includes standalone devices featuring this software as well as client and server versions.

Firewall/VPN
Software that prevents unauthorized Internet users from accessing private networks connected to the Internet, especially intranets, using a combination filtering techniques and/or encryption. This category includes standalone devices featuring this software.

Identity Management
Software that protects user digital identities using identity protection techniques/algorithms and authentication. This category includes standalone devices featuring this software as well as client and server versions.

Intrusion Detection/Intrusion Prevention (IDS/IPS)
Software hat monitors network and/or system activities for malicious or unwanted behavior and can react, in real-time, to block or prevent those activities.

Managed Security Services
A company based in Hong Kong that offers managed services related to information and network security management to businesses. This category does not include physical security, such as the installation of surveillance cameras and security guards.

Unified Threat Management (UTM)
A security appliance or a suite of software programs that integrates a range of security features, including firewall, gateway anti-virus, and intrusion detection and prevention capabilities.
Messaging, Conferencing and Collaboration
Software used for communicating and collaborating with users within or outside the organization. It includes offering for emails, calendar, IMs, SMSes, video/non-video conferencing and other forms of collaboration.

Application Server & Middleware
Software, also called an appserver, which processes all application requests between users and backend business applications or databases.

BI and Analytics
Software that gathers, analyzes and provides reports on stored data for better decision-making. This category does not include Data Mining and OLAP software that analyzes data for correlation but can be included if it is a feature.

Customer Relationship Management (CRM)
Software that helps users to manage customer relationships at all customer interaction points in an organized way. This category does not include call center management software.

Data Mining & OLAP
Decision support software that allows users to analyze and correlate data that has been summarized in multi-dimensional views or hierarchies, and identify trends and patterns.

Database Management
Software or a collection of systems that allows users to access, organize and search data found in a database.

Development Tools/Web Services

Software or suite of software tools that can be used to create new software or services.

Document and Content Management
Software or collection of systems that allow users to manage according to documents or content and store documents/content whose information is largely self-contained.

Enterprise Resource Planning (ERP)
Software that integrates all business functions, including but not limited to planning, manufacturing, sales and marketing. This category does not include SCM-only software, but can be included as a component/feature/module.

Server OS
An operating system found in a server that includes file, task and job management and advanced systems management tools.

Supply Chain Management (SCM)
Software that enables the control and management of a physical supply chain as a software process.

Systems Management
Software or a collection of systems for configuring and managing IT resources from a single console that may include network resources.

Server Virtualization
Virtualization software or hypervisor that masks server resources, including the number and identity of individual physical servers, processors, and operating systems, from server users.

Desktop Virtualization
Virtualization software or hypervisor that masks client resources (as opposed to server resources), in which the logical operating system is isolated, regardless whether it is located locally (also known as DVD) or remotely (also known as VDI).

Mobile OS
An operating system found in a mobile device that includes rudimentary file, task and job management, as well as some degree of system management capabilities.

Corporate Mobile Services Provider
A company based in Hong Kong that provides mobile connectivity services, such as GPRS, GSM, 3G, EDGE, HDSPA, 4G etc., to organizations. This category includes companies that provide WLAN and MESH services.

Data & Telecoms Services Provider
A company based in Hong Kong providing data and telecoms-related services, such as IP-PBX, IP-VPN, MPLS etc., to other organizations.

Consulting
A company or a division/department within a company based in Hong Kong that provides IT consulting services to organizations and can cover IT software, domain-specific functions, or infrastructure-related consulting. The service must be provided as a separate offering in the portfolio.

IT Outsourcing & Managed Services
A company or a division/department within a company based in Hong Kong providing outsourcing services and managed services to organizations, including but not limited to infrastructure operation management, help desk support, software development outsourcing and business process outsourcing etc. This category does not include pure infrastructure outsourcing or Cloud infrastructure providers.

System Integration
A company or a division/department within a company based in Hong Kong that provides system integration services to organizations. The service must be provided as a separate offering in the portfolio and not just as a value-add in a sale of products.

Hosted Unified Communications
A company or a division/department within a company based in Hong Kong providing products and services via the Internet to facilitate and manage the use of multiple communication methods (IM, email, video or voice conferencing) across the Internet.

Cloud Infrastructure and Hosting Service
A company or a division/department within in a company based in Hong Kong providing colocation, hosting services and cloud infrastructure services. These services can be purchased from dedicated or shared infrastructure, often based on clustered load-balanced servers, with a utility billing system (e.g. by CPU or storage space). This category includes Cloud IaaS providers to traditional hosting providers that offer a full spectrum of products and services to manage application and infrastructure hosting outside of an organization’s premise.

Backup Storage (Tape or Disk)
A storage device that uses sequential-access media such as tapes to back up and store data.

Storage Systems
A networked storage system, either a NAS, SAN or a hybrid of both, for enterprise-wide deployment, large-size data centers and mission-critical applications. They feature maximum scalability, industry-leading performance, a fully integrated suite of centralized management tools, and data protection and disaster recovery features.

Storage Management Software
Management tool that includes SRM and SAN management software, performance monitoring, file systems, volume management, virtualization, security, etc. This category includes software that is bundled as an appliance or device.

Enterprise Router
A network device for forwarding data packets along networks and is connected to 50 or more concurrent users.

Enterprise Switch
A network device for filtering and forwarding data packets between networks or LAN segments, and is connected to 50 or more concurrent users.

WAN Optimization
A network device that accelerates and optimizes the performance of networks to enable consistent and better service levels for applications being delivered across a wide area network.

WLAN Switch
A network device for filtering and forwarding data packets between wireless devices and wireless LAN segments.

Video Conferencing Systems
A suite of products and technology providing two-way simultaneous audio and video transmission between different parties across different locations. It is typically a hardware and software offering installed in conference and meeting rooms. This category does not include web conferencing products that are installed in PCs or as an app in mobile devices.

IP Phone Systems
An IP-based private telephony device using VoIP technology to enable voice communication in an organization. Such devices can be standalone or be part of an IP-PBX offering. They can also feature other messaging capabilities using IP technology in addition to voice.

Structured Cabling
A building or campus telecommunications cabling infrastructure that includes a number of standardized smaller elements or subsystems (hence the name ‘structured’).
Selected by the Computerworld Hong Kong editorial team, this Award recognizes Hong Kong-based company that is the foremost in the provision of IT products and /or services to organizations locally and overseas within the year. The company is also awarded for its integral contribution to the advancement of Hong Kong’s IT industry.
Past CWHK AwardsFor past Awards winners see below:

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